January 10, 2025 • 22 min read
Building a robust incident management stack isn't just about picking the latest tools—it's about creating a seamless flow from detection to resolution. After implementing incident management systems for companies processing millions of daily transactions, I've learned what works, what doesn't, and how to choose the right stack for your scale and budget.
Proactive monitoring and anomaly detection before users notice issues
Intelligent routing to the right people at the right time
Coordinated response with clear runbooks and escalation
Post-mortem analysis and continuous improvement
$200-500
Focus on simplicity and getting alerts to the right people fast
$2,000-8,000
Investment in proactive monitoring and user experience visibility
$15,000-50,000+
Full observability with advanced correlation and automation
The best incident management stack is the one your team actually uses. Start simple, measure everything, and evolve your stack as you scale. Remember: the goal isn't to prevent all incidents—it's to detect, respond, and learn from them faster than your competition.